Dining Experience Ambassador
7 days ago
As a Dining Experience Ambassador at Tap Room, you will play a vital role in creating exceptional experiences for our guests. Your ability to provide warm and personalized service will make every guest feel welcome and valued.
About Us
Tap Room is an ever-growing hospitality group that values creativity, progression, and originality. We strive to set ourselves apart from the rest by providing unique dining experiences that exceed our guests' expectations.
Key Responsibilities:
• Greet guests and seat them at tables or in waiting areas with a smile
• Provide guests with menus and answer any questions they may have about our offerings
• Assign patrons to tables suitable for their needs and according to rotation to ensure a smooth dining experience
• Inform guests of current promotions and who will be serving them to ensure a seamless handoff to their server
• Manage the flow of guests in dining and bar areas, providing accurate wait times to incoming guests if appropriate
• Answer phone calls and field them accordingly
• Take all to-go orders and execute all delivery orders accordingly
• Maintain a clean and organized host stand to create a welcoming atmosphere
Qualifications:
• Previous restaurant hosting or serving experience preferred
• Must have an outgoing and friendly personality
• Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
• Ability to clearly communicate guests' needs to Servers, Bartenders Managers, etc.
• Ability to effectively communicate on the telephone
Estimated Salary: $45,000 - $60,000 per year
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