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Water Restoration Specialist

1 month ago

Worthington, Minnesota, United States Paul Davis Restoration of Central Ohio Full time
Water Restoration Technician

Make a meaningful impact in your community by joining our team at Paul Davis Restoration of Central Ohio. As a Water Restoration Technician, you will play a vital role in responding to emergency situations and restoring properties to their original state.

Key Responsibilities:
  • Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
  • Survey damage within the property
  • Evaluate and record damage to all items within the property
  • Demolition of structural damage to properties through the use of hand and power tools
  • Perform initial site visits
  • Conduct moisture inspections
  • Set restoration equipment within guidelines
  • Complete assigned tasks and notes in our primary operating system (RMS)
  • Take photos of jobs assigned at start, completion, and throughout the process
  • IICRC certification available as IICRC classes are offered
Competency Requirements:
  • Knowledge of technology (iPhone, iPad, computer)
  • Customer Service Skills
  • Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently and/or with a team
  • Ability to participate in an on-call schedule
  • Ability to work within hazardous environments safely
  • Ability to operate a company vehicle safely
  • Maintain a level of confidentiality
Preferred Education and Experience:
  • High School Diploma or GED
  • Customer Service experience
  • 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Physical Requirements:
  • Regularly move about job sites; stairs, walkways, roofs, crawl spaces
  • Occasionally requires a ladder to complete jobs
  • Must be able to communicate and converse with customers over the phone and face to face
  • Frequently will lift up to 60lbs
  • Ability to safely operate a company vehicle

We are an equal opportunity employer and provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.