Customer Experience Representative

7 days ago


Lubbock, Texas, United States CarMax Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.

Key Responsibilities
  • Provide personalized support to customers throughout the car-buying process, from initial inquiry to final sale.
  • Conduct thorough vehicle inspections to ensure accuracy and transparency in our sales process.
  • Process sales paperwork and manage inventory to ensure efficient and accurate transactions.
  • Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
Requirements
  • High school diploma or equivalent required.
  • Previous sales or customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong communication and interpersonal skills.
About CarMax

CarMax is a leading retailer of used cars, committed to delivering an honest and transparent car-buying experience. Our team of over 25,000 associates is dedicated to providing exceptional customer service and ensuring a positive experience for every customer. We are an equal opportunity employer and welcome applications from diverse candidates.



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