Dining Services Operations Manager

3 weeks ago


Buffalo, New York, United States Elderwood Full time

Job Summary: We are seeking a highly skilled and experienced Assistant Director of Dining Services to oversee the daily operations of our dining service department. This role is responsible for ensuring the highest quality food service to our residents while maintaining a safe and healthy environment.

Key Responsibilities:

  • Oversee the daily operations of the dining service department, including the kitchen, dish room, food storage areas, and dining rooms.
  • Adhere to state regulations, current best practices, policies, and procedures for food preparation and meal service.
  • Work with the Director of Nutritional Services on menus and recipe development.
  • Maintain department food and non-food item inventory consistent with budgetary confines.
  • Adhere to purchasing practices set forth by the Director of Purchasing and Nutritional Services Director.
  • Conduct routine audits and monitor performance improvement initiatives related to food service.
  • Attend, lead, and actively participate in resident care plan meetings, staff meetings, required in-service programs, and other meetings/programs deemed appropriate by the Administrator or Director of Nutritional Services.
  • Regularly interact and communicate with residents/family members regarding meal service.
  • Maintain a working knowledge of federal regulations of the State Department of Health code and rules and regulations regarding meal service in the post-acute care setting.
  • Ensure proper preparation, maintenance, and service of food in accordance with State rules and regulations.
  • Act as a preceptor for Dietetic and/or Food Service students and interns.
  • Conduct in-service programs for dietary and facility staff upon request.
  • Evaluate the performance of all Dining Services staff members.
  • Recognize and follow the dress code of the facility, including wearing a name tag at all times.
  • Follow policy and procedure regarding all electronic devices, computers, tablets, etc.
  • Support and abide by Elderwood's Mission, Vision, and Values.
  • Abide by Elderwood's business code of conduct, compliance, and HIPAA policies.
  • Perform other duties as assigned by supervisor, management staff, or Administrator.

Requirements:

  • Exceptional customer service skills
  • Helpful and supportive to staff and residents

EEO Statement: Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province, or Local status unrelated to the performance of the work involved.



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