Customer Success Representative

1 week ago


Brookfield, Wisconsin, United States Massage Envy Full time

Overview


Massage Envy is a rapidly growing wellness franchise that values customer satisfaction and employee success.



Salary Information

The estimated hourly salary for this position is $14.50, based on the company's location in Wisconsin and industry standards.



Job Description

This role involves providing exceptional customer service, promoting Total Body Care services, and supporting clinic flow by scheduling appointments, responding to phone calls, and addressing client inquiries.



Required Skills and Qualifications

  • Proven sales experience and conversational sales techniques
  • High school diploma (or equivalent) and previous retail experience preferred
  • Critical thinking, math skills, and multitasking abilities
  • Excellent people skills and ability to establish positive relationships with clients
  • Outgoing and persistent personality
  • Supporters of total body care with knowledge of massage and skin care services


Benefits

  • Competitive base pay and bonuses/commissions
  • Employer-paid healthcare benefits, including medical, dental, and vision plans
  • Matching 401(k)
  • Paid time off for all team members
  • Employee Assistance Program
  • Flexible schedule for work-life balance
  • In-depth product and service training


Others

At Massage Envy, we prioritize employee growth and support through trained leadership and award programs.



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