Operations Director
4 weeks ago
At Attic Projects, we are seeking a highly skilled Operations Director to oversee the day-to-day operations of our branch. This is a full-time, on-site position that requires a strong leader who can manage a team of at least 20 people.
The successful candidate will have a minimum of 7 years of proven operation management experience, preferably in the home improvement industry or similar environment. They will be responsible for implementing the corporate culture at the facility level, ensuring facility production, efficiency, and customer satisfaction meet or exceed targets.
The Operations Director will also be responsible for supervising the Office Administrator, managing the interface between facility personnel, and overseeing the processes associated with collections, local vendor/subcontractor invoices. They will ensure facility compliance with HR, safety, personnel, payroll, and legal requirements.
The ideal candidate will have strong leadership skills, excellent communication and problem-solving abilities, and a positive and customer-centric attitude. They will be able to work effectively in a fast-paced and dynamic environment, contributing to a collaborative and supportive team culture.
Key Responsibilities:
- Implement corporate culture at the facility level
- Ensure facility production, efficiency, and customer satisfaction meet or exceed targets
- Supervise Office Administrator and manage facility personnel
- Oversee collections, local vendor/subcontractor invoices, and facility compliance
- Manage inventory and local purchasing requirements
- Manage subcontractor/special operations requirements
Perks and Benefits:
- Competitive salary and performance-based incentives
- Opportunities for cross-branch training and career growth
- Supportive management team
- First-class in-house operation team
- Medical, dental, vision insurance after 90 days
- Paid time off and holidays
- Holiday gifts and team building events
Qualifications:
- Minimum of 7 years of proven operation management experience
- Leadership experience, including team management and development
- Familiarity with financial management, budgeting, and cost control principles
- Proficiency in relevant software and tools for operations management and reporting
- Ability to collaborate effectively with sales manager, superintendent, office admin, and key stakeholders
- Strong customer service skills, including handling customer complaints and issues effectively
- Knowledge of HR, safety, and regulatory compliance
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Supportive and collaborative work environment
- First-class in-house operation team
How to Apply:
If you are a motivated and experienced operations professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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