Strategic Lending Operations Director

7 days ago


Joplin, Missouri, United States Hoosier Hills Credit Union Full time
Lead Senior Vice President, Lending Operations Role

We are seeking a highly experienced and skilled Strategic Lending Operations Director to join our team at Hoosier Hills Credit Union.

This pivotal role requires a senior leader with extensive expertise in lending operations, strategic planning, and team leadership. The successful candidate will be responsible for overseeing and optimizing all aspects of our credit union's back-office lending operations.

Key Responsibilities:
  • Develop and implement the strategic vision for lending operations, ensuring alignment with the credit union's mission and objectives.
  • Continuously identify and implement strategies to enhance lending processes, improve efficiency, and drive growth across all products.
  • Foster internal and external partnerships to optimize business performance, enhancing Member growth and experience.
  • Lead and mentor a high-performing team, setting clear goals, conducting performance evaluations, and supporting staff professional development.
Portfolio, Policy, and Risk Management:
  • Proactively identify and manage loan portfolio risks, prioritizing diversification and maintaining robust credit analysis practices.
  • Own and manage the lifecycle of all lending policies, ensuring compliance with laws and enhancing Member experiences.
  • Provide oversight for secondary-market programs, ensuring compliance and profitability while maintaining eligibility as a seller.
  • Stay informed on market trends and economic conditions to adapt lending operations accordingly.
Member Experience and Innovation:
  • Enhance service levels for processing, underwriting, closing, and funding across all portfolios.
  • Trend awareness is essential in driving innovation in lending operations and keeping up with industry trends and technologies.
  • Cross-department collaboration is key to streamlining processes and improving loan product delivery.
  • Evaluate Member experience and service, fostering communication and addressing issues for continuous improvement.
What We Offer:

A competitive salary range of $118,585 - $197,642 per year, reflecting your exceptional skills and experience. Our comprehensive benefits package includes health insurance, retirement plan, paid time off, and more.

Join us at Hoosier Hills Credit Union, where you'll be part of a dynamic and rewarding field that makes a meaningful impact in the lives of our Members and communities. Apply now for this exciting opportunity



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