System Administrator 3

3 weeks ago


Annapolis Junction, Maryland, United States M.C. Dean, Inc. Full time
Job Summary:

This position is responsible for monitoring, maintaining, and testing of Physical Access Control, CCTV, PSIM, and Integrated Electronic Systems. The ideal candidate will have experience in system administration, network security, and access control systems.

Key Responsibilities:

Manage physical security system support to meet service level agreements

Analyze physical security system performance and recommend improvements

Resolve complex system issues for physical security systems and networks

Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed

Communicate with customers, manufacturers, vendors, and technical specialists

Train system users and other system support personnel as needed

Requirements:

Bachelor's Degree in Computer Science, Engineering, or a related technical discipline

5+ years of progressive experience in system administration, network security, and access control systems

Advanced knowledge of Windows active directory hierarchy and implementation

Basic knowledge of large-scale networking, VLANS, and routing

Strong oral, written, and presentation skills

Demonstrated background working with multidisciplinary teams

Demonstrated time management and organization skills to meet deadlines and quality objectives

Preferred Qualifications:

Certification in CCure 9000 Access Control System, AMAG Access Control System, or BOSCH BVMS

Experience with Microsoft SQL Server Query writing and management

Experience troubleshooting and maintaining Microsoft Server (2012, 2016)

Install and load system operating software

Experience programming/administrating Access Control Systems of any type

Experience with installation, troubleshooting, and testing of security electronics equipment

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