Construction Process Improvement Manager

3 days ago


San Jose, California, United States The Ash Group Full time
Job Summary: We are seeking an experienced Construction Manager to join our team in San Jose, CA. The successful candidate will be responsible for driving optimal performance and continuous improvement among our Suppliers by engaging in regular site visits to consult and engage directly with Suppliers to correct real-time discrepancies and identify ways to improve crew effectiveness, tool utilization, and quality.

The Role:
  • Review and analyze site performance metrics, including cycle time, close-out package (COP) first-time right, Job Hazard Assessment (JHA) compliance, Ericsson tool utilization, build quality, and customer-specific requirements.
  • Based on-site review and analysis, identify Supplier performance areas needing improvement, provide feedback on site performance metrics to Territory Director and Suppliers, and partner with Suppliers to correct, adapt, and respond to the feedback.
  • Engage with suppliers on-site to conduct root-cause analysis of performance deficiencies, troubleshoot problems, and ensure that Suppliers correct real-time discrepancies related to safety and construction.
  • Strategically plan daily and weekly site and supplier visits to achieve key targets and drive overall market performance, considering suppliers' KPIs, performance, current needs, etc.

About You
  • Minimum relevant work/industry experience of 7+ years.
  • Bachelor's degree preferred.
  • Experience with providing design solutions and guidance on order of operations.
  • Strong knowledge of general construction processes & procedures.
  • Experience in managing and directing general contractor suppliers, construction scope estimation, etc. (Civils, Ground, L&A, Backhaul, Maintenance Work).
  • Knowledge of and ability to enforce Ericsson and customer construction and quality standards.
  • Ability to interface with customers, property owners, and other internal and external ancillary personnel as needed.
  • Strong knowledge of contracts (leasing, vendor-facing, customer-facing) and financial acumen.
  • Demonstrated ability to collaborate and develop positive relationships with suppliers or other external business partners.
  • Experience leading or influencing teams to perform at their best.
  • Strong understanding of applicable health and safety regulations impacting Ericsson and its suppliers in the local market.
  • Completion of approved OSHA (Occupational Safety and Health Administration) 30-hour course for the telecommunications industry.


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