Vault Services Coordinator

10 hours ago

Honolulu, Hawaii, United States American Savings Bank Full time

Primary Purpose of Job

Central Cash Vault (CCV) professionals process high-dollar and high-transaction operations functions, providing efficient and accurate transaction processing. They perform various duties for all cash processing sections, including answering phone calls and receiving armored car deliveries.

Major Job Accountabilities

  • Process customer deposits, verify large-dollar incoming and outgoing currency and coin shipments, prepare merchant change orders, and maintain and balance a teller cash can and the main CCV vault. Prepare General Ledger entries and customer debit advices.
  • Maintain and balance records relating to high-volume incoming and outgoing cash shipments and customer deposits, ensuring that all items received at CCV are processed and accounted for. Perform record retention and trash disposal.
  • Receive and sign for high-volume and large-dollar armored car deliveries and deliver the shipments to the appropriate processing area. Resolve out-of-balance conditions and shipment discrepancies for customer deposits. Verify and strap large-dollar incoming and outgoing currency and coin shipments.
  • Ensure all negotiable instruments received for deposit indicates information necessary to process the item and makes subsequent redemptions if necessary up to the designated limits. Obtain approvals for large-dollar items above the limits.
  • Review reconciliation sheets, answer phone calls, and assist branches and departments with research.
  • Work is performed in an enclosed environment.
  • May be required to work evening and night hours, occasionally works more than 40 hours per week.

Experience Required

  • One year of cash handling experience in a retail environment or equivalent work experience. Teller or vault experience in a financial institution is preferred.
  • One year of clerical work with data entry experience is preferred.

Required Skills or Training

  • Excellent attention to detail and able to work in a fast-paced, high-risk environment with high levels of security.
  • Work effectively and efficiently to meet critical deadlines and process high transaction counts containing large cash amounts.
  • Excellent verbal and written communication skills to interact with management, branch and department teammates, customers, and armored car vendors on a daily basis.
  • Must be able to meet the physical demands of standing for long periods of time and lifting up to 50lbs on an intermittent basis.
  • Experience with Microsoft Office is a plus.

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers, and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers.

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