Systems Support Analyst
1 week ago
Job Summary:
">This role is responsible for maintaining and supporting software tax collection applications, serving as a user liaison, and working under general supervision to independently develop work methods and sequences.
">Key Responsibilities:
">- Collaborate with the Assessor Office and other tax collection departments in analyzing system issues, troubleshooting, and providing data using SQL querying and vendor software tools.
- Perform data extraction for annual tax roll creation, assist employees with day-to-day problems, and maintain security access for the Assessor Office.
- Create documentation for end-users, provide technical input, and perform periodic patch updates/upgrades as required.
- Assist with hardware issues, printer setup, and account reinstatement.
Requirements:
">- An associate degree or specialized courses/training equivalent to satisfactory completion of two years of college in Information Technology or a closely related field.
- Two years of experience in database environments or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
- Must possess a valid state Driver's license.
Physical Demands:
">This position involves light work, which includes walking, standing, exerting up to 50 pounds of force, and operating mechanical or electronic office machines within moderate tolerances or limits of accuracy.
">Unavoidable Hazards (Work Environment):
">This role involves routine exposure to bright/dim light, dusts, pollen, extreme heat/cold, wet/humid conditions, noise levels, animals/wildlife, vibration, fumes/noxious odors, traffic, moving machinery, electrical shock, and heights.
">Compensation:
">The estimated salary for this position ranges between $40,000 to $60,000 per year based on location and industry standards.
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