Sales Business Development Executive
2 days ago
As a Senior Sales Business Development Executive at DHL Global Forwarding, you will play a crucial role in driving business growth and customer satisfaction. Your primary responsibility will be to act as a bridge between our customers and our business units, utilizing a consultative selling strategy to understand their business needs and propose tailored solutions to exceed their expectations.
Key Responsibilities:- Win, retain, and develop medium-sized business customers through sales 'hunting' activity, correctly assessing the account as profitable, significant, or strategic to secure winning bids.
- Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies, achieving specific volume growth targets in assigned areas of the business.
- Build rapport and trust with customers by being informed about their business and the market, supporting customer retention through collaboration with all resources, including product teams, trade lane managers, other sales channels, and local station management.
- Recommend solutions based on customer needs using industry knowledge.
- Engage in organizing and supporting customer workshops to share information across diverse subjects, such as import brokerage compliance regulations, new product offerings, and other training intended to benefit the client.
- Use networks within the various sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies, and offers a full supply chain of services to service customer needs.
- Collect relevant customer information for RFI/RFP/RFQ and prepare documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations.
- Perform all aspects of the sales process and input & update all relevant activities utilizing CRM daily.
- Minimum of 2-4 years field sales in international freight forwarding.
- Experience with logistics processes, systems, and solutions.
- Solid experience using a CRM system as well as MS Office products.
- Knowledge of international commercial transportation (air and ocean freight required).
- Excellent communication and presentation skills.
- Outgoing, upbeat, and resourceful personality.
- Total Compensation Package:
- We offer a competitive base salary.
- 401(k) with a match:
- Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
- Stock Purchase Plan:
- Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
- Medical:
- We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
- Vision:
- Optional coverage for eye exams, frames, and contact lenses.
- Dental:
- Optional coverage for preventative, major, and basic dental services.
- Holiday / Paid Time Off:
- The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.
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