Lead Customer Service Representative

1 day ago


Milwaukee, Wisconsin, United States Extra Space Storage Full time
About the Role

As a highly motivated and customer-focused individual, you will play a key role in providing exceptional service to our customers. You will be responsible for meeting sales goals through unit rentals, unit insurance, and moving supplies.

This is an exciting opportunity to join a dynamic team at Extra Space Storage, the largest self-storage company in the United States. We offer a competitive salary of $17-$17.50 per hour, plus monthly bonus opportunities.

Key Responsibilities
  • Provide outstanding customer service to meet and exceed customer expectations.
  • Meet sales targets through rental agreements and sales of additional services.
  • Maintain facilities to ensure a clean and safe environment for customers.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements
  • 1+ year of customer-facing experience in a retail or sales environment.
  • Strong communication and interpersonal skills.
  • Current driver's license and reliable vehicle (except in NYC).
  • High school diploma or equivalent.
Benefits
  • A competitive starting pay rate of $17-$17.50 per hour.
  • Monthly bonus opportunities based on performance.
  • Paid time off and holidays.
  • 401(k) matching program.
  • Health savings account contributions.


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