Chief Customer Solutions Specialist
5 days ago
Job Summary:
We are seeking an experienced and results-driven Chief Customer Solutions Specialist to join our team at Vision-Box. As a Senior Account Manager, you will be responsible for owning the commercial relationship with clients and maintaining and growing relationships with all customers in the region while achieving assigned sales and growth goals.
About Us:
Vision-Box is a market-leading, innovative, and fast-growing biometric technology company. We have over 21 years of highly specialized experience, delivering cutting-edge technology to Airports, Airlines, and Governments. Our business has changed the way passengers travel through airports and travel hubs around the world, and we're driving the next phase of global innovation.
Your Role:
You will sell our complete product and service offering, lead all aspects of the sales process, and develop customer account plans that identify relevant customer needs, prioritize initiatives, and establish a clear action plan for success. You will work as part of a small team, selling responsibly and working together with other parts of the business to drive successful business forward.
Responsibilities:
- Own the commercial relationship with clients and maintain and grow relationships with all customers in the region while achieving assigned sales and growth goals;
- Sell our complete product and service offering;
- Lead all aspects of the sales process and develop customer account plans that identify relevant customer needs, prioritize initiatives, and establish a clear action plan for success;
- Work as part of a small team, selling responsibly and working together with other parts of the business to drive successful business forward;
- Maintain an up-to-date Sales Forecast within Salesforce.
Requirements:
- A minimum of five (5) years of Account Management experience in a business-to-business and large/strategic customer segment;
- Highly desirable to have experience managing clients in the technology sector, and any experience with biometrics is a positive;
- Ability to communicate, present, and influence all levels of the organization, including executive and C-level;
- Excellent relationship builder with significant commercial experience, managing complex contracts;
- Assertive, with the ability to work in a fast-paced environment while demonstrating flexibility, autonomy, and initiative;
- Fluent in English; additional languages highly desirable;
- Desirable; Salesforce experience.
What We Offer:
We offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience, plus benefits and opportunities for career growth and development. If you are a motivated and ambitious individual who is looking for a challenging and rewarding role, please apply.
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