Customer Service Representative

4 weeks ago


Zebulon, North Carolina, United States Regional Foundation & Crawlspace Repair Full time
Job Description

At Regional Foundation & Crawlspace Repair, we are seeking a highly skilled Customer Care Specialist to join our team. This role is responsible for providing exceptional customer service, setting sales appointments, scheduling annual maintenances and service opportunities, and following up on various issues.

Key Responsibilities:

  • Sales Appointment Scheduling
  • Schedule appointments to maximize efficiency for the company and sales reps.
  • Meet or exceed sales lead conversion rates.

Service Appointment Scheduling:

  • Schedule annual maintenances and service opportunities for customers.
  • Meet or exceed service goals and maintain full calendars for service technicians.

Production Installation Scheduling:

  • Schedule production installations, ensuring customers are communicated with properly and crews are set up for success.
  • Ensure crews are scheduled to their budgeted capacity.

Tactical Support:

  • Ensure all paperwork, data entry, and correspondence is accurate, timely, and completed according to company procedure.
  • Provide tactical support to other departments as needed.

Requirements:

  • Knowledge of customer service principles and practices.
  • Skill in operating a personal computer and programs.
  • Ability to detect/recognize information in written materials and on computer screen 75-100% of time.
  • Ability to understand, speak, read, and write in English.
  • Ability to perform accurate data entry.
  • High school diploma or GED preferred and 1+ years of experience in customer service or a combination of education and experience that illustrates a proven track record in this field.
  • Ability to exert up to 10 lb. of force occasionally and/or a negligible amount of force frequently or constantly to move objects, maintaining a stationary position most of the time.


  • Zebulon, North Carolina, United States Family Dollar Full time

    Customer Service Role at Family DollarAs a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Key responsibilities include:Greeting customers and assisting them with merchandise selectionCompleting cash register transactions and answering questions about the store and its...


  • Zebulon, North Carolina, United States Vinventions Full time

    Job Summary:Vinventions, a leading global provider of comprehensive wine quality solutions and closures, is seeking an experienced Customer Success Representative to join their Direct Sales and Customer Service team.This role is responsible for fielding web, email, and phone inquiries, and servicing these inquiries through and beyond the sale. Outbound...


  • Zebulon, North Carolina, United States Wal-Mart Stores , Inc. Full time

    Job Summary:As a valued member of our team, you will play a key role in delivering exceptional customer experiences in our retail stores. Your primary responsibility will be to provide top-notch service to customers, ensuring they have a positive and memorable interaction with our brand.Key Responsibilities:Smile, greet, and thank customers with a positive...


  • Zebulon, North Carolina, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide a positive and welcoming experience for customers, answering their questions and...


  • Zebulon, North Carolina, United States Blaze Full time

    Overview:Blaze Heating, Cooling, Plumbing & Electric is seeking a skilled Plumber to join our team. As a Plumber, you will be responsible for installing, maintaining, and repairing plumbing systems and fixtures in residential settings.Key Responsibilities:Installing and repairing plumbing systems and fixtures, including toilet replacements, faucets...

  • Lobby Attendant

    3 weeks ago


    Zebulon, North Carolina, United States McDonald's Full time

    Job Summary: We are seeking a Lobby Attendant to join our team at McDonald's. As a Lobby Attendant, you will be responsible for greeting and welcoming customers to the restaurant, assisting with orders, and collaborating with the team to ensure a clean and organized environment.Key Responsibilities:Greet and Welcome Customers: Provide a warm and friendly...


  • Zebulon, North Carolina, United States McDonald's Full time

    At McDonald's, we're committed to serving our customers with a smile. As a Front Desk Ambassador, you'll play a vital role in ensuring our guests have an exceptional experience.About the Role:This is a dynamic opportunity for someone who is passionate about providing excellent customer service and working as part of a collaborative team. As a Front Desk...

  • Delivery Driver

    4 weeks ago


    Zebulon, North Carolina, United States US Foods Full time

    Job Title: Delivery DriverAt US Foods, we're committed to providing food products that keep operators ahead of customer demand and services that help them run their operations.Main Responsibilities:Safely drive trucks to customers and meet scheduled customer delivery timesCarefully unload products from the trailer with a two-wheeler, pallet jack, or by hand...

  • Delivery Driver

    3 weeks ago


    Zebulon, North Carolina, United States US Foods Full time

    Deliver Greatness with US FoodsAre you a motivated and reliable individual looking for a challenging role in the food service industry? We're seeking a skilled Delivery Driver to join our team at US Foods. As a key member of our transportation team, you will be responsible for safely driving trucks to customers and meeting scheduled delivery times. Your...

  • Delivery Driver

    4 weeks ago


    Zebulon, North Carolina, United States US Foods Full time

    Job SummaryUS Foods is seeking a skilled Delivery Driver to join our team. As a Delivery Driver, you will be responsible for safely driving a truck to customers and meeting scheduled delivery times. You will also be responsible for verifying accuracy of delivery with customers and obtaining proper signatures.This is a great opportunity to work with a leading...

  • Cart Attendant

    4 weeks ago


    Zebulon, North Carolina, United States Walmart Full time

    Cart and Janitorial Associate Role at WalmartWe are seeking a detail-oriented and customer-focused individual to join our team as a Cart and Janitorial Associate at Walmart. As a key member of our Front End Service team, you will play a vital role in ensuring our customers have a positive experience from the moment they enter our store.Key...


  • Zebulon, North Carolina, United States Town of Zebulon, NC Full time

    Job SummaryThe Town of Zebulon, NC is seeking a highly motivated and customer-focused individual to fill the Part-Time Recreation Aide II position. As a key member of the Parks and Recreation team, this role will provide administrative support, assist with daily operations, and contribute to the success of community programs and events.Key...


  • Zebulon, North Carolina, United States Walker Automotive Supply, Inc. Full time

    Key Responsibilities* Provide exceptional customer service to all customers ensuring prompt, courteous and efficient delivery service.* Maintain positive and collaborative interpersonal relationships with the store team.Work Environment* Work in a fast-paced warehouse environment with a high level of productivity and efficiency required.* Collaborate with...


  • Zebulon, North Carolina, United States Food Lion Full time

    Job SummaryAs a Part-Time Deli/Bakery Associate at Food Lion, you will be responsible for providing quality customer service within the Deli Bakery Department. Your primary focus will be on maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service, and minimizing shrink through proper...


  • Zebulon, North Carolina, United States Scotchman Full time

    OverviewAt Scotchman, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere, helpful service, and a place that feels like home. As a key member of our team, you'll be responsible for maintaining a clean and inviting store, ensuring our shelves are stocked, and providing exceptional customer service.Why...


  • Zebulon, North Carolina, United States Belk Full time

    Job Summary: As a Sales Associate at Belk, you will be responsible for meeting or exceeding personal sales per hour goals, increasing units sold per transaction by recommending products to customers, and maintaining store standards.Key Responsibilities:Meet or exceed personal sales per hour goalsRecommend products to customers to increase units sold per...

  • Sales Associate

    3 weeks ago


    Zebulon, North Carolina, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs a Sales Associate in Apparel and General Merchandise at Walmart, you will play a key role in helping customers find what they need. You will be responsible for maintaining a clean and organized store environment, working with multiple supervisors and fellow associates, and providing excellent customer service.Key ResponsibilitiesReview customer...


  • Zebulon, North Carolina, United States SBM Management Services Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented GMP Technician/Custodian to join our team at SBM Management Services. As a key member of our facilities team, you will be responsible for maintaining a clean and orderly environment in our GMP-controlled areas.Key ResponsibilitiesEnsure compliance with safety rules, policies, and proceduresStop...


  • Zebulon, North Carolina, United States Allied Universal® Full time

    Job OverviewAllied Universal is a leading security and facility services company that offers rewarding careers with a sense of purpose. Our dynamic, diverse, and inclusive workplace fuels a culture that reflects in our communities and customers we serve.We provide medical, dental, and vision coverage, life insurance, retirement plans, employee assistance...


  • Zebulon, North Carolina, United States Smithfield's Chicken 'N Bar-B-Q Full time

    Job DescriptionWe are seeking a motivated individual to join our team at Smithfield's Chicken 'N Bar-B-Q. As a Restaurant Team Member, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Provide excellent customer service and greet guests in a friendly and welcoming...