Principal Client Technical Support Specialist
4 weeks ago
ADP is seeking a highly skilled Principal Client Technical Support Consultant to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring they have the tools and information needed to succeed.
Key Responsibilities:
- Provide technical support to clients via phone, email, and chat
- Identify and resolve complex technical issues
- Collaborate with internal teams to resolve issues and improve client experience
- Develop and maintain knowledge of ADP products and services
- Communicate effectively with clients and internal stakeholders
Requirements:
- At least two years of professional experience in a technical support role
- Strong technical skills and knowledge of ADP products and services
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About ADP:
ADP is a leading provider of human capital management solutions. We are committed to providing exceptional service and support to our clients, and we are seeking a talented and dedicated individual to join our team.
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