Door Attendant

2 days ago


Portland, Oregon, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Door Attendant to join our team at The Ritz-Carlton Portland. As a Door Attendant, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Greet and escort guests to their rooms, ensuring a warm and welcoming experience.
  • Open doors and assist guests/visitors entering and leaving the property, providing assistance with luggage and other needs.
  • Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
  • Identify and explain room features to guests, including the use of room keys, mini-bars, and other amenities.
  • Transport guest luggage to and from guest rooms and/or designated bell areas.
  • Assist with luggage storage and retrieval, ensuring the safe and secure handling of guest belongings.
  • Arrange transportation for guests/visitors, including taxicabs, shuttle buses, and limousine/sedan services.
  • Communicate parking procedures to guests/visitors, ensuring a smooth and hassle-free experience.
Requirements
  • High school diploma or equivalent required.
  • No related work experience necessary, but a positive attitude and willingness to learn are essential.
  • Ability to work in a fast-paced environment, providing exceptional service to guests in a timely and efficient manner.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Ability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance.
  • Ability to stand, sit, or walk for extended periods, as well as move over sloping, uneven, or slippery surfaces, and up and down stairs and/or service ramps.
What We Offer

As a Door Attendant at The Ritz-Carlton Portland, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

At Marriott International, we are committed to diversity, equity, and inclusion, and we welcome applications from candidates of all backgrounds and experiences. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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