Customer Support Specialist

7 days ago


Elk River, Idaho, United States American Waterworks Full time

At American Waterworks, we are seeking a skilled Service Technician to join our team. This role involves traveling to customers' homes to inspect and maintain existing systems, providing solutions to fix and protect their properties.

Salary & Benefits

We offer a competitive salary of $60,000+ per year, along with a solid benefits package that includes paid time off, holidays, and company-paid vision, dental, short-term disability, and life insurance. Additionally, we provide health insurance with 50% employer-paid premium and a 401(k) plan with company match.

Job Description

This is a unique opportunity to work in the foundation repair industry, where you will be responsible for:

  • Inspecting and maintaining existing systems at customer sites
  • Providing solutions to address customers' needs and concerns
  • Working collaboratively with customers to ensure satisfaction and long-term relationships

We strive to redefine the construction industry by delivering exceptional customer experiences and building lasting relationships with our clients.

Requirements & Qualifications

To succeed in this role, you should possess:

  • 1+ years of sales experience (preferred but not required)
  • Construction experience (preferred but not required)
  • The ability to lift up to 75 pounds, walk, climb ladders, kneel, and crawl
  • Strong listening, closing, and follow-up skills
  • A valid driver's license and safe driving record
  • Familiarity with computer software (we will provide training)
About Us

American Waterworks is a regional leader in the foundation repair industry, dedicated to providing top-notch service and support to our customers. We value our employees and strive to create a positive, respectful, and fun work environment.



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