IT Support Specialist
3 weeks ago
About the Role
Spry Methods is seeking a skilled IT Support Specialist to join our team in a technical capacity. This position involves providing in-depth knowledge of financial and facilities systems, as well as assisting Tier 1 Technicians in solving complex technical and functional problems.
Key Responsibilities
- Provide expert-level support for financial and facilities systems
- Assist Tier 1 Technicians in resolving technical and functional issues
- Work with system and business owners to escalate and discuss issues
- Create and publish knowledge management articles
Requirements
- 5-10 years of work experience
- TS/SCI Eligibility
- Comfortable obtaining a CI Polygraph
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