IT Support Specialist

3 weeks ago


Chantilly, Virginia, United States Spry Methods Full time

About the Role

Spry Methods is seeking a skilled IT Support Specialist to join our team in a technical capacity. This position involves providing in-depth knowledge of financial and facilities systems, as well as assisting Tier 1 Technicians in solving complex technical and functional problems.

Key Responsibilities

  • Provide expert-level support for financial and facilities systems
  • Assist Tier 1 Technicians in resolving technical and functional issues
  • Work with system and business owners to escalate and discuss issues
  • Create and publish knowledge management articles

Requirements

  • 5-10 years of work experience
  • TS/SCI Eligibility
  • Comfortable obtaining a CI Polygraph

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