Medical Billing Specialist

1 week ago


Batesville, Arkansas, United States White River Health System Inc Full time

Job Overview

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This role is part of our Revenue Cycle team and focuses on enhancing patient satisfaction by providing excellent billing services.

We are seeking a highly skilled Medical Billing Specialist to join our team at White River Health System Inc.

Key Responsibilities:

  • Assist patients with billing inquiries and concerns, ensuring prompt resolution and exceptional service.
  • Collaborate with the revenue cycle team to resolve account receivable issues efficiently.
  • Evaluate patient accounts for eligibility under our Financial Assistance Program and provide accurate information.
  • Review and process accounts for collections, adhering to regulatory guidelines and departmental protocols.
  • Ensure all documentation supports proper handling of accounts, inquiries, and complaints.

Requirements:

  1. Education: High school diploma or equivalent required; two- or four-year degree preferred.
  2. Experience: Minimum 2 years of experience in hospital service access, clinical services access, physician office, or billing and collections.
  3. Skills and Qualifications:
  • Must meet deadlines and manage difficult situations effectively.
  • Function as part of the Revenue Cycle team, understanding the organization's objectives and goals.
  • Able to maintain accuracy and confidentiality in all interactions.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficient with Windows and Microsoft Office applications.

Essentials:

  1. The ability to report fit for duty and free from adverse effects of substances.
  2. Effective oral and written communication with colleagues.

Physical Demands:

This position primarily requires manual dexterity, vision, hearing, talking, sitting, standing, and walking. There may be occasional need to lift/move up to 25 pounds.



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