Machine Equipment Specialist
4 days ago
We are seeking a skilled Machine Equipment Specialist to join our Technical Equipment Sales team in Dayton, Ohio. As a key member of our team, you will be responsible for the repair and maintenance of machine tool equipment, controls, and other components purchased by customers.
About the RoleThis is a challenging opportunity for a motivated and experienced professional to utilize their technical skills and knowledge to ensure the highest level of quality and customer service satisfaction. The ideal candidate will have excellent problem-solving skills, attention to detail, and strong communication abilities.
Key Responsibilities- Travel to customer sites to install, troubleshoot, repair, and maintain all machine tool equipment and controls for customer organizations.
- Identify areas for performance improvement on equipment; perform and promote preventative maintenance on customer machine tool equipment.
- Detect and resolve issues with electrical and mechanical components.
- Utilize machine tool manuals, technical documents, and internal and vendor resources to research machine issues.
- Effectively communicate machine issues, status of installation or status of machine repair to customers.
- Ensure proper documentation is completed and submitted to the office and customer (i.e., service report, installation report).
- Make certain that customer commitments are executed as planned to ensure complete customer satisfaction.
- Associate's degree in a related field is preferred; High School Diploma/GED from a technical school is required.
- Minimum of one year of applicable experience is required.
- One to three years of experience working with CNC controls.
- Basic understanding of electrical, pneumatic, and hydraulic schematics.
- Problem-solving skills and attention to detail with technical aptitude is required.
- Ability to read and understand drawings and schematics.
- Strong understanding of customer requirements.
- Intermediate to advanced level skills in software associated with Microsoft programs and other related business programs, as required.
We offer a competitive salary range of $60,000 - $80,000 per annum, based on experience. Additionally, we provide:
- Paid Time Off, starting with 23 paid days off in your first year.
- 10 Company Paid Holidays.
- Comprehensive Health Benefits including Medical, Vision, Dental, and Life Insurance.
- 401(k) retirement plan with company contribution.
- Tuition reimbursement.
- Employee appreciation events and perks.
- Employee Assistance Program.
Morris Group, Inc., including all operating subsidiaries, is an Equal Opportunity Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.
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