Patient Care Coordinator

3 weeks ago


Troy, Michigan, United States UnitedHealth Group Full time

Perspectives, part of the Optum family of businesses, is seeking a Patient Care Coordinator to support our team in a dynamic environment.

As a member of the Optum Behavioral Care Team, you will be an integral part of our vision to make healthcare better for everyone.

We're revolutionizing behavioral health care delivery for individuals, clinicians, and the entire healthcare system.

Our holistic approach addresses the physical, mental, and social needs of our patients, helping them access and navigate care anytime and anywhere.

We're connecting care to create a seamless health journey for patients across care settings.

As a Patient Care Coordinator, you will be responsible for providing support to clients and the clinical staff.

Primary Responsibilities:

  • Providing reception and clerical support in the clinic's front office
  • Scheduling appointments, taking messages, and responding to the needs of patients and callers
  • Assist with new clients (explain paperwork, verify completion, signatures & consents, obtaining insurance information, and input face sheets)
  • Schedule new clients appropriately according to staff qualifications and insurance requirements, then send text messages/emails to patients regarding upcoming appointments and canceled/rescheduled appointments
  • Process payments for co-pays, deductibles, co-insurance, self-pay, and missed appointments fees
  • Secure patient information and maintain patient confidentiality

Required Qualifications:

  • HS Diploma/GED
  • 1+ years of experience in an office environment, preferably in mental health or medical setting

Preferred Qualifications:

  • Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)
  • Basic understanding of medical terminology
  • Ability to interpret a variety of data and instructions furnished in written, oral, diagram, or schedule form
  • Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical staff
  • Ability to work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions

Diversity creates a healthier atmosphere:

OptumCare is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


  • Medical Assistant

    3 weeks ago


    Troy, Michigan, United States Physician Care Solutions, PC Full time

    Physician Care Solutions, PC is seeking a highly skilled Medical Assistant to support our Chronic Care Management (CCM) program. This role is responsible for engaging with patients to onboard them to the CCM program and coordinating care to improve patient outcomes.Key Responsibilities:Promote the CCM program to patients over the phoneEngage in conversations...


  • Troy, Michigan, United States UnitedHealth Group Full time

    Patient Care Coordinator OpportunityPerspectives, part of the Optum family of businesses, is seeking a Patient Care Coordinator to join our team in Troy, MI. As a clinician-led care organization, we're changing the way clinicians work and live.As a member of the Optum Behavioral Care Team, you'll be an integral part of our vision to make healthcare better...


  • Troy, Michigan, United States Physician Care Solutions, PC Full time

    Physician Care Solutions, PC is seeking a highly skilled Medical Care Coordinator to promote the Chronic Care Management (CCM) program to patients over the phone.We focus on coordinating care for our patients and improving patient outcomes.Key Responsibilities:Engage in conversations with patients to promote the CCM programDocument conversations with...


  • Troy, Michigan, United States Beaumont Urgent Care Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Beaumont Urgent Care. As the first point of contact between patients and clinical staff, this role plays a vital role in ensuring a positive experience for our patients.Key Responsibilities:Greet patients and provide instructions in a polite...

  • Care Coordinator

    3 weeks ago


    Troy, Michigan, United States Custom Home Health Inc Full time

    Job SummaryCustom Home Health Inc is seeking a skilled Care Coordinator to serve as the primary point of contact between our agency and referral sources. This role is key in coordinating daily schedules, assigning patients to the most suitable clinical staff, and ensuring that patient care is both timely and optimized for quality and staff efficiency.Key...


  • Troy, Michigan, United States Beaumont Urgent Care Full time

    Job SummaryWe are seeking a highly skilled and organized Medical Office Coordinator to join our team at Beaumont Urgent Care. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.The Medical Office Coordinator will be responsible for providing exceptional...


  • Troy, Michigan, United States Collar City Nursing and Rehabilitation Center Full time

    At Collar City Nursing and Rehabilitation Center, we are seeking a skilled Nurse Care Coordinator to join our team.Key Responsibilities:Develop and implement individualized care plans for patients.Collaborate with healthcare professionals to ensure comprehensive patient care.Conduct thorough assessments of patients' medical histories and physical...


  • Troy, Michigan, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a skilled Social Worker to join our team at UnitedHealth Group. As a Social Worker, you will play a critical role in assessing the psychosocial needs of our members and providing solution-focused care coordination to address issues that impede their ability to adhere to their medical care plan.You will be an active member of our...


  • Troy, Michigan, United States Henry Ford Health System Full time

    Job Summary: We are seeking a skilled Care Coordination Specialist to join our team at Henry Ford Health System. In this role, you will play a critical part in identifying care needs for patients attributed to a primary care practice.Key Responsibilities:Identify patients with gaps in care through health plans, state immunization databases, patient medical...


  • Troy, Michigan, United States ICONMA Full time

    Job Summary:As a Licensed Practical Nurse at ICONMA, you will play a vital role in providing direct and indirect resident/patient care activities. You will assess, plan, implement, and evaluate the delivery of patient/resident care, ensuring high-quality services and excellent customer satisfaction. Your supervisory direction and development of Certified...

  • RN Care Manager

    4 weeks ago


    Troy, Michigan, United States Ohio's Hospice Full time

    Job Summary:We are seeking a compassionate and skilled RN Care Manager to join our team at Ohio's Hospice. As a RN Care Manager, you will play a vital role in delivering high-quality patient care and support to individuals and their families at the end of life.Key Responsibilities: Develop and implement individualized care plans that address the unique needs...

  • Medical Assistant

    4 weeks ago


    Troy, Michigan, United States Pelvic Rehabilitation Medicine Full time

    Job Summary:At Pelvic Rehabilitation Medicine, we are seeking a highly skilled Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering high-quality medical services.Key Responsibilities: Prepare patients for examination and...


  • Troy, Michigan, United States Premier Health Partners Full time

    Job SummaryThe Patient Care Technician is a vital member of our healthcare team, providing technical and clinical support to patients under the supervision of a Registered Nurse. This role requires a strong foundation in medical terminology, basic computer skills, and excellent interpersonal and communication skills.ResponsibilitiesPerform technical and...

  • RN Case Manager

    4 weeks ago


    Troy, Michigan, United States BrightSpring Health Services Full time

    At BrightSpring Health Services, we're dedicated to providing exceptional patient care in the comfort of their own homes. As an RN Case Manager, you'll play a vital role in our Ohio Valley Hospice team, supporting patients and their families through the end-of-life journey.Key Responsibilities:Conduct comprehensive assessments of patients and families to...


  • Troy, Michigan, United States Ciena Healthcare Full time

    Ciena Healthcare is a leading provider of skilled nursing and rehabilitation care services in Michigan, committed to delivering exceptional care to its residents with compassion, concern, and excellence.Job SummaryWe are seeking an experienced MDS Coordinator to join our team, responsible for overseeing the Resident Assessment Instrument (RAI) process,...


  • Troy, Michigan, United States Mary Free Bed Rehabilitation Hospital Full time

    Job SummaryAs a Patient Service Representative at Mary Free Bed Rehabilitation Hospital, you will play a vital role in providing exceptional patient care and support. Your primary responsibility will be to greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk. This includes appointment...

  • Physical Therapist

    3 weeks ago


    Troy, Michigan, United States OPTIMAL CARE INC Full time

    Job Title: Physical Therapist - Home Health Care ProfessionalJob Summary:Optimal Care Inc. is seeking a skilled Physical Therapist to join our team. As a Physical Therapist, you will provide high-quality care to homebound adult patients in Wayne, Oakland, Macomb, and southeast Livingston Counties. Responsibilities:• Provides skilled physical therapy...


  • Troy, Michigan, United States 100% Chiropractic of Troy, MI Full time

    Chiropractic Assistant Job Description**Job Summary**We are seeking a highly motivated and detail-oriented Chiropractic Assistant to join our team at 100% Chiropractic of Troy, MI. As a Chiropractic Assistant, you will play a vital role in providing exceptional patient care and supporting our chiropractors in running the office.**Responsibilities**- Answer...

  • Medical Assistant

    4 weeks ago


    Troy, Michigan, United States Concentra Full time

    Medical Assistant - Patient Care SpecialistAt Concentra, we are seeking a Medical Assistant - Patient Care Specialist to join our team. As a vital member of our patient care team, you will play a crucial role in providing exceptional care to our patients.Our mission is to improve the health of America's workforce, one patient at a time. We are committed to...


  • Troy, Michigan, United States Trinity Health Corporation Full time

    Job Summary:Trinity Health Corporation is seeking a Patient Care Technician to join our team at Samaritan Hospital. As a Patient Care Technician, you will play a vital role in providing direct and indirect patient care under the supervision of a registered nurse.Responsibilities:* Assist patients with activities of daily living such as bathing, feeding, and...