Broadband Specialist

2 days ago

Decorah, Iowa, United States Mediacom Communications Corporation Full time

Position Overview:

As a Broadband Specialist at Mediacom Communications Corporation, you will be primarily focused on new installations of our cable television and broadband services. This role requires driving a company van, interacting with customers, and representing Mediacom every day. You will also learn and perform a variety of duties, including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and special requests from customers.

Key Responsibilities:

  • Make customer drop installations complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings.
  • Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
  • Analyze picture quality and judge acceptability of picture delivered following installation of cable service.
  • Work with connectors, fasteners, and wire, and use hand tools.
  • Use customary CATV hand and power tools in performance of job duties.

Requirements:

  • No experience required.
  • High school diploma or GED required.
  • Valid driver's license required: satisfactory driving record required.
  • General level of mechanical and consumer devices knowledge.
  • Ability to interact and communicate with customers and co-workers.
  • Ability to work in high or tight spaces.
  • Ability to work in all weather conditions and at various heights.

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