Respite Grant Assistant

Job Summary:

The Respite Grant Assistant will provide support for the Home Help program by reviewing and processing respite grant applications. This position will work closely with the Home Help team to ensure timely and accurate processing of applications.

Key Responsibilities:

• Review Home Help Respite Care Grant Applications
• Verify information on the application using the MiAIMS system
• Determine if the applicant meets the criteria to receive the grant
• Process paperwork to initiate payment
• Complete the HH Respite and Caregiver Support Grant Checklist to verify eligibility
• Log decision in the access database to track committed funds
• Complete and mail an approval or denial letter
• Upload documents into MiAIMS
• Provide weekly reports on status of the project
• Attend staff meetings to discuss progress on dispersing funds
• Attend meetings with stakeholders to discuss the project
• Collaborate with team members to identify issues and discuss solutions

Requirements:

• A high school diploma or equivalent is required; associate degree preferred
• Experience working in a customer service field
• Excellent customer service skills and the ability to communicate effectively with callers to gather information and answer questions
• Basic Word, Excel, and Internet experience and professional writing skills
• Ability to organize assignments and meet deadlines

Work Environment:

The job may require moderate physical effort including lifting materials and equipment of less than 50 pounds and involves viewing a CRT or VDT screen most of the time. Standard office environment. May require infrequent travel to the office.