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Customer Service Representative

4 weeks ago

Reno, Nevada, United States Walmart Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assist Cart Attendant. In this role, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and safe shopping environment.

Key Responsibilities

  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Ensure a clean and safe shopping environment by maintaining the parking lot, restocking shelves, and performing other tasks as needed.
  • Assist members with their purchases, answering questions and providing product information as needed.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.

Requirements

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.

What We Offer

  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Employee discounts on merchandise and services.

About Us

Sam's Club is a membership-based warehouse club that offers a wide selection of products and services to our members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.