Store Management Position at Monro Auto Service

7 days ago


Lowell, Massachusetts, United States Monro Auto Service and Tire Centers Full time

Join a leading auto service and tire centers company as a Store Manager

Salary Range: $60,000 - $75,000 per year, based on experience.

This role provides daily leadership to all positions within the store, including General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Managers. As a Store Manager, you will be responsible for providing day-to-day leadership, selecting, coaching, and developing store teammates.

About the Role:

  • Salary range $60,000.00 to $75,000.00 a year.
  • Develop sales and technical teammates to produce a consistent 5-star Guest experience.
  • Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
  • Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.

Responsibilities:

  • Manage the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
  • Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
  • Audit courtesy inspections performed by teammates.
  • Maintain a clean and organized store environment.
  • Attend to all guest needs in areas of sales, service, complaints, and adjustments.

Profile Summary:

  • Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments.
  • Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
  • Business mentality with the drive to exceed established goals.

Work Environment & Physical Requirements:

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. You must be able to lift, carry, and stock merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.

Qualifications:

  • High School Diploma or equivalent.
  • Demonstrated leadership experience in a retail/sales environment.
  • Proven ability to manage, drive, and deliver financial results while controlling costs.
  • Ability to influence and motivate a team to achieve set goals and objectives.

Benefits:

  • Performance-based incentives.
  • Paid vacation and holidays.
  • Reimbursement for ASE Certifications.
  • Reimbursement for State Inspection Licenses, where applicable.
  • 401k eligibility immediately upon hire.
  • Direct Deposit.
  • Employee Discounts.
  • Healthcare, Vision, and Dental.
  • Employee Access Perks.
  • Career Advancement Opportunities.


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