Mortgage Loan Originator

Mortgage Loan Originator Role

At Fifth Third Bank, we're committed to making banking a better experience for our customers. As a Mortgage Loan Originator, you'll play a critical role in helping us achieve this goal. Your primary responsibility will be to originate residential 1st mortgage loans for outside referrals, meeting standards and objectives defined by management for mortgage loan sales and cross-selling objectives. You'll be responsible for the entire loan process, from application to closing, ensuring that all necessary documentation is collected and submitted in a timely manner. Additionally, you'll be expected to maintain a high level of customer service, communicating effectively with applicants and support staff to ensure a positive experience.

**Key Responsibilities:**

* Develop referral contacts (realtors, builders, professional and personal contacts)
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines
* Follow defined protocol for escalation exceptions
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management
* Manage pipeline for all originated loans through closing and complete required management reports
* Communicate with branches and/or applicants of providing timely updates and progress reports
* Maintain high levels of customer service while managing each applicant's and support staff's expectations
* Attend and participate in all Consumer Lending meetings as required by management

**Requirements:**

* High school diploma or equivalent mandatory. Four-year college degree preferred
* Must have 2 years of mortgage sales experience
* Must have an established book of local referral sources
* Must have existing mortgage sales of $1 million per month
* Knowledge of conventional and/or government lending guidelines
* Knowledge of residential mortgage processing, underwriting, and closing procedures
* Knowledge of federal lending regulations governing real estate lending
* Demonstrated organizational skills
* Strong written and verbal communications skills
* Demonstrated teamwork and customer service skills
* Proven computer skills
* Basic sales technique skills
* Strong desire to excel in a competitive environment

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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