Customer Service Representative

5 days ago

Port Washington, New York, United States Bernard Nickels & Associates Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Bernard Nickels & Associates. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities
  • Answer incoming calls and process orders in a timely and efficient manner.
  • Resolve customer complaints and troubleshoot issues to determine the best path for resolution.
  • Document customer interactions and track call types to maintain accurate records.
  • Own follow-up with customers to resolve inquiries regarding order status, shipping status, and stock availability.
  • Take inbound phone calls for up to 90% of assigned shift.
Requirements
  • High school diploma or equivalent.
  • 1+ year(s) of experience working in customer service, hospitality, or call center environment.
  • Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice.
  • Strong verbal and written communication skills.
  • Demonstrated listening and comprehension skills.
  • A clear team player with strong interpersonal skills.
  • Ability to maintain composure when dealing with difficult customer situations.
  • Excellent time management skills, with the ability to prioritize tasks efficiently.
  • Strong PC skills, including MS Office, Word, and Excel.
  • Ability to navigate information systems and internet.
Preferred Qualifications
  • Higher education degree.
  • Previous experience using SAP.
  • Previous experience in the optical industry.
  • Bilingual French.

Why Work with Us?

At Bernard Nickels & Associates, we value our employees and offer a dynamic work environment that promotes growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

  • Customer Service Representative

    1 week ago

    Port Washington, New York, United States Global Channel Management Full time

    {"title": "Customer Service Representative", "content": "About the JobWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key...

  • Customer Service Representative

    2 days ago

    Port Washington, New York, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Greet customers and provide a positive, engaging...

  • Customer Service Representative

    3 days ago

    Port Washington, New York, United States Global Channel Management Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all interactions.Key...

  • Customer Service Representative

    5 days ago

    Port Washington, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing quality customer service and making our delicious food with pride. Our ideal candidate will have excellent customer service skills, the ability to operate store technology, and the ability to assist...

  • Customer Service Representative

    1 week ago

    Port Washington, New York, United States Global Channel Management Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all interactions.Key...

  • Customer Service Representative

    3 weeks ago

    Port Washington, New York, United States Global Channel Management Full time

    Job Summary:Global Channel Management is seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Customer Service: Respond to customer inquiries,...

  • Customer Service Representative

    2 weeks ago

    Port Washington, New York, United States Global Channel Management Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and troubleshooting issues to determine the best path...

  • Customer Service Representative

    1 week ago

    Port Washington, New York, United States Domino's Franchise Full time

    Job SummaryAt Domino's Franchise, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesProvide quality customer...

  • Customer Service Representative

    3 days ago

    Port Washington, New York, United States Domino's Pizza LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest quality products and services.Key ResponsibilitiesProvide quality...

  • Customer Service Representative

    5 days ago

    Port Washington, New York, United States Global Channel Management Full time

    About the JobWe are seeking a highly skilled Customer Service Representative to join our team at Global Channel Management. As a key member of our Call Center team, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesAnswer incoming calls and process orders in a timely and efficient mannerResolve customer...

  • Customer Service Representative

    2 weeks ago

    Port Washington, New York, United States Global Channel Management Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a French/English Customer Service Rep, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.Key...

  • Customer Service Representative

    2 weeks ago

    Port Washington, New York, United States Global Channel Management Full time

    About the RoleAt Global Channel Management, we are seeking a highly skilled French Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in French.Key ResponsibilitiesAnswer incoming calls and process orders in a timely and efficient...

  • Customer Service Representative

    1 week ago

    Port Washington, New York, United States Domino's Franchise Full time

    Job Title: Customer Service Rep3604 147 Main StreetAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest quality products...

  • Customer Service Representative

    3 weeks ago

    Port Washington, New York, United States Delta Faucet Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative/Technical Support Specialist. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products.Key...

  • Customer Service Representative

    2 weeks ago

    Port Washington, New York, United States Global Channel Management Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a key member of our French/English Call Center, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesAnswer incoming calls and process orders in a timely and efficient...

  • Customer Service Representative

    1 week ago

    Port Washington, New York, United States Global Channel Management Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Global Channel Management. As a French/English Call Center Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesAnswer incoming calls...

  • Customer Service Representative

    3 weeks ago

    Port Washington, New York, United States Delta Faucet Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative/Technical Support Specialist. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products.Key...

  • Bilingual Customer Service Representative

    2 weeks ago

    Port Washington, New York, United States Bernard Nickels & Associates Full time

    Job SummaryThe Customer Service Representative will handle calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. This is a temporary remote position, and candidates who are selected should be prepared to travel to the office in the future when directed.Key ResponsibilitiesAnswer incoming calls and...

  • French English Customer Service Representative

    24 hours ago

    Port Washington, New York, United States Global Channel Management Full time

    French English Customer Service RepresentativeWe are seeking a highly skilled French English Customer Service Representative to join our team at Global Channel Management.Key Responsibilities:Answer incoming calls and process orders in a timely and efficient manner.Resolve customer complaints and troubleshoot issues to determine the best path for...

  • Customer Service Representative

    6 days ago

    Port Chester, New York, United States Stop & Shop Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our Store Support Team as a Customer Service Representative. As a key member of our front-end team, you will play a vital role in maintaining the cleanliness and organization of our store, ensuring a positive shopping experience for our customers.Key ResponsibilitiesMaintain...