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Client Accounts Administrator

1 month ago

Reston, Virginia, United States DLA Piper Full time
Job Description

DLA Piper is a bold, exceptional, collaborative, and supportive firm that values its people as the backbone, heart, and soul of the organization. We offer a place where you can engage in meaningful work and grow your career.

The Client Accounts Administrator is responsible for managing the firm's top-tier billing portfolios, including high-volume and high-fee clients and attorneys. This role requires expertise in billing, client relationships, and team collaboration.

Key Responsibilities:

  • Manage complex billing portfolios, including domestic and global clients.
  • Coordinate and lead global client unified billing, including managing global client account assignments and performing full-cycle billing functions.
  • Provide training and mentoring to other staff members on billing procedures.
  • Collaborate with other departments to drive improvements and deliver high-quality client service.
  • Ensure accurate and timely billing, including reviewing and editing prebills, seeking approvals, and resolving billing inquiries.

Requirements:

  • 5+ years of experience in managing high-volume billing portfolios in a fast-paced environment.
  • Expert-level knowledge and experience with direct billing or client accounts, including domestic, global, and e-Billing.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to troubleshoot and resolve complex problems, with a focus on delivering high-quality client service.

Preferred Qualifications:

  • Bachelor's degree in Accounting, Finance, or a related field.
  • Experience as a team lead or subject-matter expert in billing or client accounts.

DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.