Grocery Assistant

4 weeks ago

Dallas, Texas, United States Natural Grocers Full time
Job Summary

We are seeking a highly motivated and detail-oriented Grocery D/F Bulk Assistant to join our team at Natural Grocers. As a key member of our grocery department, you will be responsible for assisting the Grocery/Bulk and Dairy/Frozen Managers in the successful operation and profitability of the Grocery/Bulk and Dairy/Frozen departments.

Key Responsibilities
  • Provide World Class Customer Service as a number one priority.
  • Exemplify integrity, responsibility, and excellence and adhere to all policies.
  • Create inviting, full and shoppable departments.
  • Assist the department managers in ordering for the grocery, bulk, dairy and frozen departments and maintaining accurate inventory levels.
  • Assist the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensure all in-stock products/conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandising shelves, endcaps and dynamic displays.
  • Assist in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist in training and monitoring of department personnel including assigning and following up on tasks.
  • Conduct active and passive demos.
  • Work with the department managers to address performance issues within the department.
  • Support store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handle register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP and inventory management software, emailing and utilizing other IS programs as needed.
  • Work a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
Requirements
  • High School diploma, GED or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook

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