Executive Assistant
4 weeks ago
Four Seasons Hotels Limited is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we are committed to creating a world-class employee experience and company culture.
About the RoleThe Executive Assistant will provide administrative support to the Executive Office, responding to owner and guest feedback and inquiries in a timely and professional manner. This role requires excellent communication and organizational skills, as well as the ability to maintain confidentiality and handle sensitive information.
Key Responsibilities- Administrative Support
- Handle telephone calls and correspondence for the Executive Office
- Collect and organize data for Board of Directors, owner, guest, and vendor responses
- Maintain files and records
- Open, sort, and route incoming mail
- Compose and respond to letters and emails
- Owner and Guest Relations
- Respond to guest feedback and complaints
- Compile monthly guest comment analysis and distribute results
- Coordinate appointments and reservations for special guests
- Manage responsibilities for Guest Experience events
- Dcor Management
- Coordinate Christmas decorations and place purchase orders
- Order flowers for Seasons Restaurant and lobby area
- Ensure the Seasons Restaurant tables succulents have been ordered
- Reading, writing, and oral proficiency in English
- Typing, filing, telephone, and general secretarial skills
- General administrative skills
- Notary certification, preferred
- Salary: $67,600-$70,300
- 401(k) Retirement Savings Plan
- Excellent training and development opportunities
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts
- Complimentary dry cleaning for employee uniforms
- Complimentary employee meals
- Full Time
- Days, Monday-Friday
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