Executive Assistant

4 weeks ago


Carlsbad CA USA, United States Four Seasons Hotels Limited Full time
About Four Seasons

Four Seasons Hotels Limited is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we are committed to creating a world-class employee experience and company culture.

About the Role

The Executive Assistant will provide administrative support to the Executive Office, responding to owner and guest feedback and inquiries in a timely and professional manner. This role requires excellent communication and organizational skills, as well as the ability to maintain confidentiality and handle sensitive information.

Key Responsibilities
  • Administrative Support
    • Handle telephone calls and correspondence for the Executive Office
    • Collect and organize data for Board of Directors, owner, guest, and vendor responses
    • Maintain files and records
    • Open, sort, and route incoming mail
    • Compose and respond to letters and emails
  • Owner and Guest Relations
    • Respond to guest feedback and complaints
    • Compile monthly guest comment analysis and distribute results
    • Coordinate appointments and reservations for special guests
    • Manage responsibilities for Guest Experience events
  • Dcor Management
    • Coordinate Christmas decorations and place purchase orders
    • Order flowers for Seasons Restaurant and lobby area
    • Ensure the Seasons Restaurant tables succulents have been ordered
Requirements
  • Reading, writing, and oral proficiency in English
  • Typing, filing, telephone, and general secretarial skills
  • General administrative skills
  • Notary certification, preferred
What We Offer
  • Salary: $67,600-$70,300
  • 401(k) Retirement Savings Plan
  • Excellent training and development opportunities
  • Exclusive discount and travel programs with Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
Schedule & Hours
  • Full Time
  • Days, Monday-Friday

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