Account Management Associate II

4 weeks ago


Portland, Oregon, United States Kaiser Permanente Full time

Job Summary: We are seeking a highly motivated and detail-oriented Account Management Associate II to join our team at Kaiser Permanente. As an Account Management Associate II, you will play a critical role in supporting our account strategy, including data collection and team communications with customers, consultants, brokers, and/or channel partners.

Key Responsibilities:

  • Supports account strategy including data collection and assisting with team communications with customer, consultants, brokers, and/or channel partners.
  • Addresses basic customer questions and concerns.
  • Develops knowledge of account activities, including plan execution, systems and administration, negotiations, presentations, rate, and product/benefits.
  • Supports KP sales and retention goals by making progress on key performance indicators (KPIs) and maintaining the customer relationship management (CRM) platform.

Requirements:

  • High School Diploma or GED, or equivalent.
  • Minimum one two (2) years of experience working in a corporate or business office environment.

About Kaiser Permanente: Kaiser Permanente is a leading healthcare organization dedicated to providing high-quality, patient-centered care. We are committed to making a positive impact in the lives of our members and the communities we serve.



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