Highly Experienced Hospitality Professional

1 week ago


Charlestown, Massachusetts, United States Boston Residential Concierge Full time

Welcome to the Boston Residential Concierge, where we are seeking a highly skilled and motivated individual to join our team as a Residential Concierge.

We currently have openings for morning, afternoon, and evening/overnight shifts, and we are eager to hire immediately.

About the Role

This is an excellent opportunity for those who take pride in being the first point of contact and creating lasting impressions. As the concierge of our prestigious residential building, you will be responsible for extending a warm welcome and acknowledging all residents while announcing their guests with grace and poise.

  • Provide exceptional resident services, including accepting and retrieving packages and dry-cleaning, offering transportation options, recommending service vendors, making restaurant reservations, and fulfilling any additional requests promptly.
  • Through your impeccable appearance, outstanding performance, and service-oriented mindset, consistently project an image that enhances the property's allure.
  • Adhere strictly to formal operating policies and procedures, which encompass customer service techniques and emergency response protocols.
  • Ensure that property rules and regulations are consistently upheld.

What We Offer

We are committed to providing comprehensive training with compensation and opportunities for professional growth. Our benefits package includes:

  • Enjoy the security of a 401k retirement plan.
  • Take advantage of paid time off to relax and rejuvenate.

Requirements

To be successful in this role, you will need to possess:

  • A minimum of 2 years' experience in customer service or hospitality.
  • Excellent communication and interpersonal skills.
  • The ability to multitask effectively.
  • Basic computer proficiency.

Compensation Details

We offer a competitive salary of $18 per hour, commensurate with your experience and qualifications.



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