Financial Counselor

7 days ago


Garden City, Michigan, United States Northwell Health Full time
Job Summary

We are seeking a skilled Financial Counselor to join our team at Northwell Health. As a Financial Counselor, you will play a critical role in advising and counseling patients on their financial responsibilities and self-payments.

Key Responsibilities:

  • Interview patients to obtain necessary financial and insurance information.
  • Verify patients' insurance and collect additional insurance such as No Fault and Workers Compensation.
  • Perform financial assessments of patients and refer potential Medicaid cases to the Medicaid Investigator.
  • Gather documentation and assist in the completion of the Financial Assistance Program (FAU) application process.
  • Assist patients and/or families in resolving hospital bills and advise them of their payment responsibility.
  • Establish patients' pro-rated financial obligations and set up payment arrangements/contracts.
  • Follow up on scheduled payments via mail and telephone.
  • Process applications for Section 1011, where applicable.
  • Maintain a daily work log of payments collected.

Requirements:

  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience required.

Preferred Qualifications:

  • Previous experience with workers compensation law, board, and procedure.
  • Previous experience in medical collections.

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