Customer Service Liaison

7 days ago


Brighton, Michigan, United States YMCA of Greater Boston Full time
About the Role

This is a part-time opportunity to work as a Customer Service Liaison at the YMCA of Greater Boston. As a key member of our Membership Sales & Service Team, you will provide exceptional service to our members and program participants.

Key Responsibilities
  • Safety and Security: Enforce YMCA safety and membership policies at all times.
  • Customer Service: Provide a welcoming and friendly demeanor when greeting and serving members and program participants.
  • Ticketing and Transactions: Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
Benefits

Working at the YMCA of Greater Boston offers numerous benefits, including:

  • FREE YMCA Membership for you.
  • Discount on Specialty Programs like Personal Training and Swimming Lessons.
  • Robust Retirement Plan up to 10%.
  • Health, Dental, and Vision Benefit Package.
  • Vacation and Sick Time (PT receive sick time).
Requirements
  • $15-$18 per hour based on experience.
  • Able to work independently and problem solve to serve our Y members.
  • Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts.
  • Conduct prospective member tours, as needed.
  • Take member and non-member phone calls per YMCA policies.


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