Team Associate
4 weeks ago
Key Responsibilities:
- Deliver exceptional guest experiences by providing quality food, excellent service, and a clean restaurant environment.
- Model a guest-first attitude, consistently demonstrating a friendly and positive spirit.
- Ensure the timeliness, quality, and accuracy of all orders, conveying a sense of urgency.
- Handle guest complaints effectively using the C A R E model – courtesy, apology, resolution, extra effort.
- Interact effectively with diverse groups of people, demonstrating respect and inclusivity.
- Collaborate with team members to maintain a clean and organized workspace, adhering to JIB standards.
- Follow instructions, remain productive and focused, and be willing to accept direction and feedback.
- Maintain a clean, neat appearance, adhering to uniform and grooming standards.
Requirements:
- Demonstrate integrity and ethical behavior.
- Ability to stand and walk approximately 90%-95% of shift.
- Ability to lift and carry 10-65 lbs.
- Ability to take guests' orders, operate a cash register, and read video monitors.
- Ability and desire to work in a fast-paced environment.
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