Network Engineer Associate

4 weeks ago


Bloomington, Illinois, United States General Dynamics Information Technology Full time
Network Engineer Associate Job Description

GDIT is seeking a skilled Network Engineer Associate to join our team in support of the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Langley AFB, Va.

The successful candidate will provide Tier-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise.

  • Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies.
  • Monitor all nodes for operational integrity.
  • Respond to trouble calls.
  • Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions.
  • Populate and examine trouble and error logs for troubleshooting and capturing metrics.
  • Provide technical support to resolve the problem or escalate to the appropriate level.
  • Monitor and administer network tools for troubleshooting and metrics for trends analysis.
  • Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis.
  • Provide technical support in data network planning, engineering, and design.
  • Report all trouble calls upon receipt to the Mission Control Center (MCC) in the Operations Center and provide hourly updates until resolution unless otherwise directed by the DOC Crew Commander.
  • Provide quarterly metrics illustrating trends and workload to the Ops Supervisor in the form of a PowerPoint presentation.

Requirements:

  • TS/SCI Clearance
  • Shift work: 4 days on/3 days off (10 hr days)
  • Minimum of three (3) years' of network operations experience
  • Possess IAT Level II - Security Plus Certification
  • Demonstrated knowledge of network monitoring tools

Benefits:

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from


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