Public Safety Coordinator

3 weeks ago


Frankfort, Kentucky, United States Kentucky State University Full time
Job Summary:

As a Public Safety Coordinator at Kentucky State University, you will play a critical role in maintaining a safe and secure environment for students, faculty, and staff. Your primary responsibility will be to answer incoming calls, dispatch officers, and monitor police radio alarms. You will also operate the National Crime Information Center (NCIC) computer and perform various clerical duties as assigned.

Key Responsibilities:

• Receive and respond to emergency calls and dispatch officers to investigate complaints or requests for assistance.
• Monitor fire and burglar alarms and alarm systems for all university buildings.
• Broadcast orders to patrol officers in the vicinity to investigate complaints or request when appropriate; relays instructions or questions from remote units.
• Operate the NCIC computer to run checks on vehicles and/or persons.
• Record call broadcasts and complaints received; perform data entry on the computer.
• Relay radio and telephone messages between police officers and the community.
• Perform receptionist duties; respond to questions from walk-ins and telephone traffic.
• Perform various clerical duties including completing the daily log and filing police reports.

Requirements:

• High school diploma or GED; no previous work experience required of experience that is directly related to the duties and responsibilities specified.
• Ability to interact and communicate with people over the telephone, often in stressful situations.
• Records maintenance skills.
• Skill in the use of computers for technical and communication applications.
• Word processing and/or data entry skills.
• Receptionist skills.
• Knowledge of fire and burglar alarm systems reporting.
• Clerical, word processing, and/or office skills.
• Knowledge of radio dispatch regulations, procedures, protocols, and/or equipment.
• Ability to answer the telephone and take messages.

Working Conditions:

Work is normally performed in a typical interior/office work environment. No or very limited physical effort is required. No or very limited exposure to physical risk.
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