Recreation Facility Operations Manager

1 week ago


Annapolis, Maryland, United States Anne Arundel Workforce Development Corporation (AAWDC) Full time
About the Role

The Recreation Facility Operations Manager will oversee the daily activities across all three sports centers, staff members, and patrons of the facility to ensure the consistent, well-organized execution of all scheduled events, activities, and operations at the facility.

Key Responsibilities
  • Supervise and direct the daily activities across all three sports centers, staff members, and patrons of the facility.
  • Manage and direct all team members and supervise their work in support of the daily activities in the sports complex.
  • Provide private lessons, group lessons, and clinic instruction to authorized patrons of the sports complex and their guests as demand requires.
  • Oversee the sports complex front desk point of sale and customer service operations, including knowledge of facility programs, register and employee shift closeout procedures, and cash-handling requirements.
  • Ensure compliance with current policies and procedures to support consistent, successful operations at the sports complex.
  • Monitor the environment at the facility for unsafe conditions and report such conditions to the Assistant Operations & Front Desk Manager as needed.
  • Perform other duties as assigned by the Assistant Operations & Front Desk Manager.
Requirements
  • One year of managerial experience, training, and developing a team.
  • Strong written and oral communication, and customer service experience.
  • Experience in a Recreational Facility or Team Sports environment, or other similar high-paced work environment.
  • Experience using a point of sale system and basic Microsoft Office programs.
About AAWDC

AAWDC is a nonprofit corporation that provides innovative, high-quality workforce development services to Anne Arundel County businesses and residents. We are the bridge between understanding the workforce and talent development needs of local and regional businesses and preparing individuals to meet their full career potential.



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