Sales and Account Representative

1 week ago


Secaucus, New Jersey, United States FASTSIGNS® of Secaucus,NJ Full time

About Us

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FASTSIGNS of Secaucus, NJ is a dynamic company that offers its employees a great culture and the opportunity to make great money.

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Job Description

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We are seeking an experienced Sales and Account Representative to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with existing customers, identifying new business opportunities, and providing exceptional customer service.

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Responsibilities:

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  • Sell consultatively and make recommendations to prospects and clients using various products and Brand Standards
  • Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail, and email
  • Follow up on new leads and referrals resulting from telephone, marketing, and email activity
  • Prepare estimates and establish/maintain estimate follow-up procedures
  • Communicate with customers on order status and changes in the production schedule
  • Execute a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
  • Maintain an attractive retail environment (clean, organized, and functional)
  • Help as needed with reports, close-out, invoices, and required paperwork
  • Identify and resolve customer satisfaction issues
  • Perform other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.

Requirements:

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  • High school diploma or GED required
  • At least three years in retail or inside sales with excellent customer service experience
  • Proven record of consistently hitting/exceeding sales targets or quotas
  • Able to perform cold calls to secure new business for the center
  • Experience resolving customer satisfaction issues
  • Experience working under pressure with multiple tasks/projects
  • Proficient computer and internet skills, including Microsoft Office suite
  • Strong verbal and written communication skills
  • Basic math skills
  • Strong organizational and time management skills
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Benefits

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We offer a competitive salary range of $60,000 - $80,000 per year, based on experience, plus commission.

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Additional Information

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This position requires a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.



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