Social Services Manager
1 week ago
We are seeking a highly motivated and detail-oriented Social Services Manager to join our team at Chinese Mutual Aid Association Inc. This is an exciting opportunity for a mission-driven professional to lead the daily activities of our social services department and ensure that staff provide high-quality services to immigrants and low-income families in navigating various social services.
Key Responsibilities:- Oversee employees' work, provide regular supervision, and support to ensure they can work effectively and efficiently to maintain a target level of productivity.
- Develop and implement specific annual departmental goals and objectives that align with the organization's strategic plans.
- Supervise program activities to ensure compliance with all service contract requirements, including the submission of accurate and timely program and financial reports to funding agencies.
- Perform regular needs assessments to evaluate program effectiveness and ensure services meet client and community needs.
- Make personnel recommendations regarding staffing decisions.
- Compile monthly centralized metrics and Key Performance Indicators (KPI) reports to track progress and identify areas for improvement.
- Bachelor's Degree required; Master's degree a plus but not required.
- TWO years experience in program administration and development of social services.
- Bilingual skills (Chinese/English) preferred.
- Experience working with immigrant and refugee communities/clientele and Asian culture preferred.
- Experience with Microsoft, Google Suite, and Salesforce.
- Excellent communication, organization, and writing skills required.
This is a largely sedentary role that requires reliable transportation or access to public transportation for travel between offices in Chicago and Elgin.
Perks:- Health benefits.
- Opportunities for growth and to give back to communities.
- Fun, high-energy culture.
- Flexible hours based on individual schedule.
- Relaxed dress code.
- Access to an exceptional leadership team.
The estimated salary for this position is $62,000 per year.
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