PSSR Development and Growth Specialist

7 days ago


Baltimore, Maryland, United States Komatsu Full time
Komatsu East Regional Development Role

As a PSSR Development and Growth Specialist at Komatsu, you will be responsible for driving business growth, retention, and development of Product Support and Sales Representatives (PSSRs) within the Eastern region. Your primary focus will be on increasing revenue, improving customer satisfaction, and expanding market share in your assigned territory.

The ideal candidate will have a strong background in product support and sales, with at least 10 years of experience in the equipment or related industry. Prior management/leadership experience is a plus. You must be able to apply the seven principles of the KOMATSU Way to your daily work activities and demonstrate a strong commitment to safety in all aspects of your position.

Key Responsibilities:
  • Collaborate with PSSRs to provide exceptional support to new and existing customers.
  • Promote corporate and local initiatives, and understand where to find and interpret Komatsu Parts Programs.
  • Work closely with senior leadership to identify areas of focus and implement programs to drive growth and customer satisfaction.
  • Analyze parts and service trends across Komatsu East and hold PSSRs accountable for growth in their respective regions.
  • Identify market opportunities for Komatsu/Allied Products and 3rd party equipment, and develop strategies to capitalize on these opportunities.
  • Cultivate effective interpersonal communication skills to procure cooperation from team members and drive results.

Benefits Package:
You will receive an estimated salary range of $110,000 - $140,000 per year, depending on experience, as well as a comprehensive benefits package that includes a competitive commission plan, day one benefits, generous 401K plan, employee discounts, paid vacation, sick leave, floating holiday, and holiday pay. We also offer excellent job security, career development opportunities, and recognition for outstanding performance.

Komatsu is committed to being an equal opportunity workplace and an affirmative action employer, providing opportunities for professional growth and development in a dynamic and innovative company.

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