Technical Productivity Specialist

3 days ago


Troy, Michigan, United States Waltonen Full time

We are seeking a skilled Applications Engineering Specialist to join our team at Geometric Solutions, a Siemens PLM Software partner.

About the Role:

This full-time position is based in Troy and offers a hybrid work schedule after 90 days for eligible positions.

Key Responsibilities:
  • Provide Technical Support: Collaborate with the sales team and customers to deliver expert technical support throughout the sales process.
  • Develop Engaging Demonstrations: Design and deliver product demonstrations tailored to customer requirements, showcasing the capabilities and benefits of our solutions.
  • Conduct Comprehensive Training: Design and conduct training sessions for customers and internal teams to ensure effective knowledge transfer and skill development.
  • Prepare Proposals: Prepare detailed proposals and accurately estimate the time and resources required for project completion, ensuring alignment with customer expectations and project goals.
  • Maintain Customer Relationships: Maintain strong relationships with customers by writing detailed reports, communicating results, addressing issues, and providing actionable recommendations to enhance customer satisfaction and project success.
About You:
  • A Bachelor's degree in an Engineering discipline or equivalent work experience demonstrating a solid foundation in engineering principles and practices.
  • Proven experience in managing projects and providing exceptional customer support, ensuring successful project delivery and customer satisfaction.
  • A deep understanding of the design and manufacturing processes, enabling effective communication and problem-solving with customers and internal teams.
  • Extensive knowledge and experience with Tecnomatix, ensuring efficient management of product lifecycle data and processes.
  • Proficiency in Microsoft Office products such as Word, Excel, and PowerPoint.
  • Basic knowledge of CAD/CAM software, facilitating effective communication with customers and internal teams regarding design and manufacturing processes.
  • Excellent verbal and written communication skills, enabling clear and effective interaction with customers, team members, and stakeholders.
Benefits:
  • Medical, Dental & Vision Insurance
  • Vacation and Holiday pay
  • Employer matching 401K
  • Tuition Reimbursement
  • Flexible Spending Programs (FSAs)
  • Short-Term & Long-Term Disability Insurance
  • Employee Referral Program
  • Additional Voluntary Benefit Programs
  • Hybrid work schedule after 90 days for eligible positions
  • Off-site company events & Employee Luncheons
About Us:

Geometric Solutions is a leading provider of Product Lifecycle Management (PLM) solutions, specializing in digital manufacturing and configuration. We offer comprehensive roadmaps, outlining the right tools, services, and best practices to maximize your creativity, productivity, and profitability.



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