Medical Access Coordinator

1 week ago


Walnut Creek, United States Optum Full time

At Optum, we strive to deliver exceptional care and services to millions of people worldwide. As a Medical Access Coordinator, you will play a vital role in connecting patients with the necessary care, pharmacy benefits, data, and resources to improve their health outcomes.

The hourly rate for this position is $16.54 to $32.55 per hour, based on local labor markets, education, work experience, certifications, etc.

About the Role

You will serve as an integral member of our team, functioning as the first point of contact for all inquiries about our provider's practice. Your primary responsibility will be to organize daily activities and paperwork, working approximately 32 hours per week.

We offer flexible scheduling, with shifts from 7:30am to 8:15pm, Monday to Sunday, including occasional overtime based on business needs. You will be required to work at any of our local sites, including Walnut Creek, Pleasanton, and Brentwood, CA.

Your duties will include verifying insurance eligibility, obtaining referral and authorization information, identifying outstanding balances, and performing special projects as needed. You must maintain up-to-date knowledge of admission, registration, and pre-registration requirements for all areas.

Requirements
  • High School Diploma/GED (or higher)
  • 1+ years of Customer Service experience in a hospital, office setting, customer service setting, or phone support role
  • 1+ years of electronic health record experience

We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). If you're passionate about delivering exceptional care and services, we encourage you to apply for this exciting opportunity.



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