Customer Experience Ambassador

4 weeks ago


Omaha, Nebraska, United States Nothing Bundt Cakes #248 Full time
Job Overview

At Nothing Bundt Cakes #248, we're seeking a skilled Customer Experience Ambassador to join our team. As a key member of our bakery staff, you'll play a vital role in creating a warm and inviting atmosphere for our guests. Your primary responsibility will be to provide exceptional customer service, ensuring that every guest feels welcome and valued.

Key Responsibilities
  • Guest Interaction: Greet guests with a smile, determine their interests and needs, and provide personalized recommendations to create a memorable experience.
  • Product Knowledge: Maintain strong knowledge of our cake offerings, including flavors, sizes, and pricing, to educate guests and make informed recommendations.
  • Order Processing: Process guest orders efficiently and accurately, utilizing our point-of-sale system to ensure seamless transactions.
  • Bakery Maintenance: Uphold a clean and organized bakery presentation, including routine cleaning and replenishing of retail merchandise and cake display cases.
  • Team Support: Assist the Crafter in preparing cake decorations and packaging supplies as needed, and help with opening and closing bakery duties.
What We Offer
  • Competitive Pay: $/hour
  • Benefits: Paid Time Off and 401K after 1 year of service
  • Flexible Scheduling: Must have the flexibility to work various shifts, including mornings, evenings, weekends, and holidays

We're committed to creating a positive and supportive work environment that allows our team members to grow and thrive. If you're passionate about delivering exceptional customer experiences and joining a dynamic team, we encourage you to apply.



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