Account Manager
4 weeks ago
As a key member of our team, you will be responsible for managing the security services and related operations provided to an assigned account. This includes client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision, and training.
Key Responsibilities:
Serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned account.
Meets regularly with client representatives for status updates, addresses any actual or potential problems, and assists line management in negotiation of client contract.
Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development, and retention of high-caliber staff.
Assists in development and administration of budget in relation to assigned account.
Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures.
Requirements:
Must be at least 21 years of age.
Must have a reliable means of communication and transportation.
Must have the legal right to work in the United States and the ability to speak, read, and write English.
Must have a High School Diploma or GED and 1 year of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience.
Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers.
About Us:
Paragon/SCIS is a leading provider of security services, with a legacy of protecting critical assets and infrastructure. We value diligence, professionalism, and honesty, and are committed to delivering exceptional service to our clients. As a member of our team, you will have the opportunity to work with a diverse group of professionals, develop your skills and expertise, and contribute to the success of our organization.
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