Ice Cream Shop Team Member
4 weeks ago
We are seeking a highly motivated and customer-focused Service Assistant to join our team at Brightleaf Square. As a Service Assistant, you will play a key role in delivering exceptional customer experiences and ensuring the smooth operation of our scoop shop.
Key Responsibilities- Lead shifts and perform limited executive functions, including inventory management and handling deposits
- Act as a coach and role model for the shop team, providing expert guidance on on-the-line operations and service functions
- Develop and maintain a deep understanding of our products and services, ensuring accurate and enthusiastic communication with customers
- Collaborate with the shop team to achieve sales goals and maintain a positive and productive work environment
- Provide world-class customer service, resolving issues and exceeding customer expectations
- Full-time presence with night and weekend availability
- Passion for customer service and a commitment to delivering exceptional experiences
- Energetic, positive, and skillful communicator with strong interpersonal skills
- Strong work ethic, great judgment, and a good heart
- Calm under pressure and able to handle adversity with grace
- Master of daily operations and delegation
- Competitive hourly rate + tips
- Full-time hours
- Paid time off and holidays
- 4% match on 401k contributions after 3 months of employment
- A one-month paid sabbatical after 3 years of continuous service
- Annual paid day to volunteer for a non-profit organization that matters to you
- 50% discount at Jeni's Scoop Shops and online
- Career development toward Shopkeeper Apprentice and beyond
Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. We are committed to making better ice creams and bringing people together through our unique and delicious products.
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Ice Cream Shop Team Member
4 weeks ago
Durham, North Carolina, United States Jenis Splendid Ice Cream LLC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Service Assistant to join our team at Brightleaf Square. As a Service Assistant, you will be responsible for leading shifts, performing limited executive functions, and providing exceptional customer service.Key ResponsibilitiesLead shifts and perform limited executive functions, including...
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Ice Cream Connoisseur
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Ice Cream Connoisseur
4 weeks ago
Durham, North Carolina, United States Jenis Splendid Ice Creams LLC. Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as an Ice Cream Connoisseur. As a key member of our scoop shop team, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming store environment, and ensuring that every customer leaves with a smile on their face.Key...
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Team Leader
4 weeks ago
Durham, North Carolina, United States Jenis Splendid Ice Cream LLC Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Team Leader to join our team at Brightleaf Square. As a Team Leader, you will be responsible for leading shifts, serving ice cream, and providing exceptional customer service.Key ResponsibilitiesLead shifts and act as a role model for other team membersServe ice cream and provide exceptional...
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