Customer Experience Representative
7 days ago
Hand & Stone Massage and Facial Spa in Wilkes Barre is seeking a skilled professional to provide exceptional guest experiences.
Job Summary:
We are looking for a detail-oriented individual who can engage with customers, promote our services, and maintain a clean work environment.
Responsibilities:
- Welcome guests upon arrival and ensure a positive first impression
- Answer phones, book appointments, and process transactions efficiently
- Promote health and wellness benefits of massage therapy and skincare services
- Maintain a professional appearance and adhere to our cleanliness standards
- Collaborate with colleagues to achieve team goals and objectives
Requirements:
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Ambitious and enthusiastic attitude, with a focus on delivering outstanding results
What We Offer:
- A competitive hourly wage, plus ongoing sales commissions and bonuses
- Flexible scheduling to accommodate varying shifts
- Ongoing employee discounts on skincare products and spa services
- A comprehensive training program to support your growth and development
About Us:
At Hand & Stone Massage and Facial Spa, we value our employees and strive to create a positive, supportive work environment. As a member of our team, you will have the opportunity to make a real difference in the lives of our guests and contribute to the success of our business.
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