Member Team Lead
3 weeks ago
Job Summary:
As a Member Team Lead at Walmart, you will be responsible for providing exceptional customer service and leading a team of Member Service Representatives. Your primary goal will be to ensure that members have a positive shopping experience, and you will be expected to communicate effectively with customers, resolve issues, and provide solutions to their problems.
Key Responsibilities:
- Lead a team of Member Service Representatives to provide exceptional customer service and resolve member complaints
- Communicate effectively with customers, understand their needs, and provide solutions to their problems
- Assist with supervising and training new hires, as well as providing feedback and coaching to team members
- Ensure that the Member Service area is clean, organized, and well-stocked
- Participate in sales and marketing events to promote membership and drive sales
Requirements:
- 6 months retail experience, including operating front-end equipment and customer service experience
- Must be 18 years of age or older
- Leading a front-end team and supervising experience is preferred
About Walmart:
Walmart is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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