Customer Service Representative

6 days ago


Smithfield, Rhode Island, United States Navigant Credit Union Full time

Navigant Credit Union is a community-driven institution that prioritizes its employees and members. As a Member Services I, you will be part of a team that genuinely cares about your success and well-being.

We are seeking an experienced customer service professional to join our team in Rhode Island. The ideal candidate will have 1-2 years of customer service experience, preferably in financial services. Strong communication skills, sales ability, and technical proficiency are essential for this role.

The salary for this position is $45,000 per year, with opportunities for performance-based incentives. In addition to a competitive salary, we offer comprehensive benefits, including health, dental, and vision coverage, as well as a robust 401(k) plan with employer match.

As a Member Services I, you will be responsible for delivering outstanding service to our members, processing transactions, cross-selling products, and addressing member inquiries and concerns. You will work closely with colleagues to ensure seamless service and contribute to a positive team environment.

To excel in this role, you will need strong verbal and written skills, the ability to recommend products and services based on member needs, and proficiency with basic office software and online tools. If you are passionate about helping others and excited to contribute to a community-focused team, we encourage you to apply.



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